Last Updated: 8 October 2024
ZeroCode Education Limited (“we,” “us,” “our”) is committed to protecting the privacy and personal information of our users (“you,” “your”). This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit or interact with our website (zerocodeinstitute.com), services, or courses. By accessing our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our website, register for courses, or engage with our services:
a. Personal Information
Personal information you provide directly to us, including but not limited to:
- Full name
- Email address
- Contact information (phone number, mailing address)
- Payment information (credit card details, billing address)
- Username and password for account creation
- Any information you provide through communications with us (e.g., email, support queries)
b. Usage Data
We automatically collect non-personal information about your interactions with our website, including:
- IP address
- Browser type and version
- Device information
- Time and date of visit
- Pages viewed and links clicked
- Referring/exit pages
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device to help us remember your preferences and improve site functionality. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Services: To create and manage your account, process payments, and deliver our courses and services.
- To Communicate with You: To send you updates, newsletters, promotional materials, or respond to your inquiries.
- To Personalize Your Experience: To customize content and improve the overall user experience based on your preferences and interactions.
- For Analytics and Performance Monitoring: To analyze trends, monitor usage, and improve website performance.
- For Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and prevent fraud or other unlawful activities.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:
- Service Providers: We may share your data with trusted third-party service providers who assist us with payment processing, data storage, marketing, and analytics. These providers are obligated to maintain the confidentiality and security of your data.
- Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business transaction.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption, secure servers, and other technical and organizational safeguards to keep your data safe. However, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, tax, or accounting obligations. After this period, we will delete or anonymize your data.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal data.
- Deletion: You can request that we delete your personal information, subject to legal retention obligations.
- Objection: You can object to the processing of your personal data in certain circumstances.
- Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
To exercise any of these rights, please contact us at support@zerocodeinstitute.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically for updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
ZeroCode Institute
Email: support@zerocodeinstitute.com